terms & conditions
Please read these terms of service (“Terms”) carefully as they contain important information regarding your legal rights, remedies and obligations. These include various disclaimers, limitations of liability, and a dispute resolution clause that governs how disputes will be resolved.
This Works is a subsidiary of Canopy Growth Corporation. The website at www.thisworks.com (this "Website") is owned and operated by Canopy Growth Corporation. Information contained in this Website is for information purposes only. Access and use of this Website and its related services (the "Services") are provided to you on condition that you accept these Terms. By accessing or using this Website or the Services, you agree to these Terms. If you do not agree to these Terms, you may not access or use: (i) this Website; (ii) the This Works Materials (as defined below); or (iii) any of the Services.
These Terms, this Website, including the This Works Materials (as defined below), and the Services may be amended or otherwise changed from time to time without notice. For the avoidance of doubt, This Works reserves the right to: (i) revise, modify, supplement or delete any information, materials, services and/or resources contained on this Website; and (ii) make such changes without prior notification to past, current or prospective visitors. It is your responsibility to check for such changes periodically. If you do not agree with any change, you must stop using or accessing this Website. Your continued access or use of this Website or the Services after any such change is posted on this Website will constitute your acceptance of the change.
This Website is hosted on servers in Europe. Accordingly, your access and use of this Website shall be deemed to be provided in the United Kingdom and subject to UK law and the laws of the United Kingdom applicable therein. If you access this Website from outside of the United Kingdom, you do so at your own risk and are responsible for compliance with local, national or international laws, including, without limitation, securities laws and import and export laws. In particular, you understand that this Website, the Services or both may not be available in all jurisdictions and that you are responsible for ensuring that it is lawful for you to use this Website and receive the Services in your jurisdiction.
If you are residing in a jurisdiction where it is forbidden by law to participate in the activities offered by or related to this Website (including the Services), you may not: (i) enter into these Terms; or (ii) access or use this Website or the Services. By accessing or using this Website you are explicitly stating that you have verified in your own jurisdiction that your access and use of this Website and the Services is allowed.
2. USE OF THIS WEBSITE
You may only access and use this Website for legitimate purposes and not for any illegal or unauthorized purpose, including without limitation, in violation of any criminal law, intellectual property law, privacy law or any other applicable law or regulation. You represent and warrant that you are at least the age of majority in your jurisdiction of residence and are legally capable of entering into a binding contract.
You may not interfere with the security of, or otherwise abuse, this Website, or any system resources, services or networks connected to or accessible through this Website. You may only access or use this Website for lawful purposes. You agree that you will not attempt to, nor permit any third party to, enter restricted areas of This Works’ computer systems or perform functions that you are not authorized to perform pursuant to these Terms.
While accessing or using this Website, you agree to comply with all applicable laws, rules and regulations.
You further agree not to:
- mirror or frame any part of this Website without This Works’ express prior written consent; or
- use any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, "scrape," "data mine" or in any way reproduce or circumvent the navigational structure or presentation of this Website, without our express prior written consent.
We reserve the right, in our sole discretion, to take any actions we deem necessary and appropriate to preserve the integrity this Website or the Services. For example, This Works may, without notice, temporarily suspend your, or any other party's, access to this Website (including the Services) if we reasonably suspect that you, or any other parties, are obtaining unauthorized access to our systems or information, or are using otherwise valid user identifications or passwords in any other unauthorized manner. These suspensions will be for such periods of time as This Works may reasonably determine is necessary to permit the thorough investigation of such suspended activity.
This Website (including This Works Materials and the presentation thereof) is the property of This Works and its licensors, and may be protected by intellectual property laws, including copyright law, trademark law, patent law and other laws of applicable jurisdictions.
Subject to these Terms, you are granted a limited license only to display and print the materials and information contained in this Website (collectively, the " This Works Materials") for your own personal, non-commercial use; provided that such materials and information are not modified and that copyright and other intellectual property notices are not altered or deleted. You may not create derivative works from or otherwise reproduce, modify, republish or disseminate the This Works Materials, or any element thereof, in any manner or form whatsoever. Unless you have entered into a separate agreement with This Works, any other use of the This Works Materials without This Works’ written permission is prohibited.
Any unauthorized use regarding publication, copying or modification of information in any of the This Works Materials, including trademarks, tradenames and design marks, or resell of any This Works Materials or products, may violate applicable legislation and may result in legal action.
4. CUSTOMER REGISTRATION
In order to access and use certain Services (e.g. ability to place an order for Products (as defined below)), you may need to sign up for and maintain an account with us (an “Account”). If you sign-up for an Account, you represent and warrant that you will: (a) provide true, accurate, current and complete information as prompted by any registration functions on this Website (such information being the "Registration Information"); and (b) maintain and promptly update the Registration Information to keep it true, accurate, current and complete at all times. If you provide any information that is untrue, inaccurate, not current or incomplete, or if we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we shall have the right to suspend or terminate your Account and any or all privileges on this Website and to refuse any and all current or future use of this Website.
You are not permitted to allow anyone else to use your Account, nor are you permitted to use anyone else’s Account. You must keep your Account password confidential and you must not provide it to anyone else. You agree to immediately notify us if you suspect there has been unauthorized use of your Account or some breach of the security of your Account.
You are solely responsible for all activity that occurs using your Account. We will not be liable to you or to any third party for any use (whether authorized or unauthorized) of your Account.
You acknowledge and agree that we may access and/or disclose your Account and related information if required to do so by law or if we have a reasonable belief that such actions are reasonably required to: (i) comply with legal obligations imposed on us or any subpoenas, investigative demands, or court orders directed to us; (ii) enforce or fulfill these Terms; or (iii) protect the rights, property or safety of This Works, other users and/or the general public.
5. SALE OF PRODUCTS
From time to time, we may make certain products available for sale through this Website ("Products"). We reserve the right to refuse service to anyone, at any time, for any reason, subject to any applicable legislation.
Prices for the Products are subject to change, without notice. Unless otherwise indicated, prices displayed on this Website are quoted in British Pounds, American Dollar, and Euro, and do not include applicable taxes, duties or the cost of shipping.
At the time you place an order for Products, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the billing information provided. You must have been issued a valid credit/debit card by a bank acceptable to This Works, and who have authorized This Works to process a charge on their credit/debit card in the amount of the total purchase price for the Products.
Please note that all orders for Products are subject to acceptance and availability. As a result, we may not always be able to fulfill an order that you place with us. We may, in our sole discretion, limit or cancel the quantities offered on this Website or limit the sales of Product to any person, household, geographic region or jurisdiction, again subject to our regulatory obligations. Please note that items in your shopping basket are not reserved until payment is finalized and may be purchased by other customers.
While we try and ensure that all details, descriptions, storage status and prices which appear on this Website are accurate, we acknowledge that errors may occur. This Works reserves the right to correct such errors. In the event of an error, This Works is not obliged to provide such a Product even though you may have ordered the same. If payment has already been made for such a Product, This Works will refund you as soon as possible.
We reserve the right, in our sole discretion, to refuse orders, subject to our regulatory obligations. If we believe that you have made a false or fraudulent order, we will be entitled to cancel the order and inform the relevant authorities in addition to pursuing any other rights or remedies we have at law.
SUBJECT TO SECTIONS 7 AND BELOW, ALL SALES ARE FINAL.
We offer FREE Royal Mail Standard Delivery (3-7 working days from the date of dispatch) on all UK orders. Royal Mail Tracked 24 (Orders placed Monday - Friday before 1pm): £4.95 or FREE on all orders £50+. This service aims to delivery on the next working day including Saturday.
For customers within the UK you are now able to collect you parcel from a convenient
location near you. These locations are made up of newsagents, chemists, dry cleaners and other small retail premises. This service is suitable for those people who might not be at home to wait in for their delivery, and need the reassurance that their delivery will rest somewhere convenient and secure until they are able to pick it up. To select your location simply enter your post code as you move through the checkout and payment process, and you will be presented with a series of suitable locations. This service costs £2.95, the same as for standard delivery. To read more on our solution follow this link
Title to any Products purchased by you and risk of loss shall pass onto you upon delivery of the Products to a shipper/carrier. This Works cannot be held responsible for packages that are undeliverable or delivered to an incorrect address due to incorrect or incomplete address information entered (customer address input error).
7. RETURNS AND EXCHANGES
You may return any Product in its original condition for a full refund or exchange within 28 working days of delivery. Original condition means that there are no scratches or marks on the Product and the Products packaging has not been opened or damaged.
Please enclose the following details with your returned Products:
Reason for return/exchange
For all countries other than the United States, please send your returned products to:
This Works Products Limited
53 St. George’s Road
8. THIS WORKS PERKS LOYALTY PROGRAMME
The This Works Perks Loyalty Programme (the “This Works Perks”) is promoted and operated by This Works Products Ltd. All Programme applicants must be individuals aged 16 years or older. Once approved we will activate your This Works Perks and you will become a member ("Member"). All Members must register their card with a valid postal and e-mail address. You can apply for a This Works Perks membership free of charge from the relevant This Works.com store. Your membership in This Works Perks entitles you to use your This Works Perks only on the applicable online store. Members cannot add money to their loyalty account; it is a promotional loyalty card and not a cheque guarantee card, debit card or credit card. Members cannot transfer their This Works Perks or any of the stored points on it to any other person. This Works Perks is only for personal, and consumer use. Points can only be earned, held, transferred or redeemed as set out in these terms and conditions, or in the terms relating to any promotions and point offers related to This Works Perks, and may not be earned, held, transferred, redeemed, or otherwise traded in any other way. We cannot be responsible for any unauthorised use of points. Any points not earned and held in accordance with these terms and conditions will be invalid. Any such points will be deducted, and other appropriate action may be taken by us. We reserve the right to suspend or terminate any Member's account if, in our sole discretion, we consider that the Member has breached the terms and conditions, supplied false or misleading information, or acted improperly or in an abusive, defamatory, criminal, or offensive way to any other Member or to our staff.
Members will accumulate points on their This Works Perks when they make qualifying purchases. Members can check the points balance on their This Works Perks at any time online. Currently this program is in testing phase and changes might be made to the program in our sole discretion and updated in these Terms where applicable. The following shall apply to all This Works Perks members and redemption of any This Works Perks offers.
- Only 1 This Works Perks voucher may be used per transaction (TBC).
- Points expire after 12 months of inactivity.
- If a Member is given a refund or other financial adjustment on any transaction, the points awarded on the transaction will be adjusted accordingly.
- Points can only be applied retrospectively where sufficient evidence of a purchase is provided up to a maximum of 7 days after the purchase was made and at This Works's sole discretion. Where points are awarded retrospectively they will be considered to be valid from the point at which they are applied (rather than the date of purchase);
- This Works Perks cannot be used in conjunction with any other discount or privilege card whether issued by us or by any third party.
- We may not credit your loyalty account with the points from any given transaction until up to 5 working days after the transaction.
- Points have no cash value and cannot be redeemed for cash or payment of subscriptions.
- When purchasing online, points will be issued to the specified This Works Perks account on order dispatch and not on order confirmation.
- The maximum points issuance per transaction cannot exceed 5000 (TBC). This Works Perks membership accounts cannot exceed a total perks balance of £500 (TBC) at any one time.
- This Works reserves the right to decide usage of Perks points or vouchers. This Works Perks cannot be applied with certain offers, or during a Sale period, Friends and family offer or if you are a staff member or if you are a panel member receiving a discount. These terms may change based This Works sole discretion.
- The number of points earned from a purchase or required to qualify for a particular purchase may vary from time to time at This Works sole discretion.
- Members may use their This Works Perks in the relevant regional stores only.
- Points are personal to an account and cannot be transferred or combined with another account to redeem a reward.
- Members will also receive additional rewards ("Benefits") which will depend upon whether they are deemed to be in Tier Bronze, Silver or Gold. Benefits will be provided subject to availability. Benefits may be subject to additional terms and conditions and, when applicable, such terms and conditions will be made available to Members from time to time in correspondence and/or in-store. This Works may amend the additional Benefits it offers Members at any time. The prevailing Benefits offered at any given date will be those which are stated on the ‘This Works Perks benefits' section of the Website.
These above terms and conditions may change, and Members will be deemed to have accepted the updated terms and conditions when they go online at thisworks.com or when they use their This Works Perks. As such we strongly encourage you to review these terms and conditions from time to time. We may suspend or terminate This Works Perks at any time at our sole discretion and for any reason. In such event Members will be notified and all accounts will be suspended or terminated. If This Works has a change of control or is sold or if we decide to sell or transfer This Works Perks to another company we may transfer all of our rights and obligations under these terms and conditions to such other company or acquirer without any further consent and you now consent that we may disclose or transfer all information we hold about all Members including you to any prospective or actual new owner. Such a disclosure or transfer will not alter the rights of Members in respect of the use that can be made of such information by such other company or acquirer until the terms and conditions are changed by such company or acquirer.
9. ERRORS AND OMISSIONS
Although This Works believes the This Works Materials to be correct at the time they are posted, This Works: (i) does not warrant the accuracy, completeness or currency of same at all times; and (ii) cannot guarantee or accept any responsibility or liability for the accuracy, currency or completeness of the This Works Materials on this Website. Information contained in this Website does not constitute a solicitation or an offering of securities in any jurisdiction.
We have the right, but not the obligation, to correct any errors, inaccuracies or omissions and to change or update the This Works Materials at any time, without prior notice to you (including after an order has been placed by you).
You acknowledge and agree that access to and use of this Website and the Services is primarily provided via the Internet and that your information, including personal information, may be transferred across national borders and stored or processed in any country in the world.
11. COMMUNICATIONS THROUGH THIS WEBSITE
The Internet is not a fully secure medium and any communication may be lost, intercepted or altered. This Works is not liable for any damages related to communications to, or from, this Website or the Services.
12. YOUR COMMENTS
Feel free to e-mail or otherwise provide us with your comments, suggestions or feedback ("Comments"). Should you do so, you agree that: (i) This Works and its affiliates have no obligation to you or any one else concerning such Comments; (ii) such Comments are non-confidential; (iii) This Works and its affiliates may use, disclose, distribute or copy such Comments (including any ideas, concepts or know-how contained in such Comments) for any purpose and without restriction or obligation to you or to anyone else; and (iv) such Comments are truthful and do not violate the legal rights of others.
13. LINKS TO THIRD PARTY WEBSITES
Links from or to websites outside this Website are provided for convenience only. We do not review, endorse, approve or control, and are not responsible for any sites linked from or to this Website, the content of those sites, the third parties named therein, or their products and services. Linking to any other site is at your sole risk and we will not be responsible or liable for any damages in connection with linking. This Works shall not be a party to any transaction between you and any third party including any third party advertising on this Website, and we shall not be liable for any losses or damages arising out of such interaction with any third party. Without limiting the foregoing, any link to a third party press release, media coverage, stock exchange website or analyst coverage should not be taken as an endorsement by us of the views, analysis or projections contained in such materials.
THE THIS WORKS MATERIALS ARE PROVIDED FOR GENERAL INFORMATION PURPOSES ONLY AND DO NOT CONSTITUTE LEGAL, MEDICAL, OR OTHER PROFESSIONAL ADVICE OR AN OPINION OF ANY KIND. YOU ARE ADVISED TO SEEK SPECIFIC LEGAL AND/OR MEDICAL ADVICE BY CONTACTING A PROFESSIONAL.
THIS WEBSITE, THE SERVICES, THE PRODUCTS AND THE THIS WORKS MATERIALS ARE PROVIDED ON AN "AS IS", "WHERE IS", AND "WITH ALL FAULTS" BASIS, WITHOUT REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED REPRESENTATIONS, WARRANTIES OR CONDITIONS OF CONCERNING THE AVAILABILITY, ACCURACY, COMPLETENESS OR USEFULNESS OF THE THIS WORKS MATERIALS, UNINTERRUPTED ACCESS, AND ANY WARRANTIES OR CONDITIONS OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, MERCHANTABLE QUALITY OR FITNESS FOR A PARTICULAR PURPOSE.
WE DO NOT REPRESENT OR WARRANT THAT THIS WEBSITE, THE SERVICES, THE PRODUCTS AND THE THIS WORKS MATERIALS WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS WEBSITE OR THE SERVERS THAT MAKE THIS WEBSITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
15. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THIS WORKS OR ANY OF ITS AFFILIATES OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, SECURITY HOLDERS, PARTNERS OR AGENTS (COLLECTIVELY, THE “THIS WORKS PARTIES”) BE LIABLE TO YOU FOR ANY (A) INCIDENTAL, INDIRECT, PUNITIVE, EXEMPLARY, CONSEQUENTIAL OR OTHER SIMILAR DAMAGES WHATSOEVER (EVEN IF ANY OF THE THIS WORKS PARTIES IS MADE AWARE OF THE POSSIBILITY OF ANY SUCH DAMAGES), OR (B) ANY DAMAGES FOR LOSS OF PROFITS, INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR LOSS OF OPPORTUNITY IN CONNECTION WITH OR RELATED TO ANY CLAIM, LOSS, DAMAGE, ACTION, SUIT OR OTHER PROCEEDING ARISING FROM, RELATED TO, OR IN CONNECTION WITH (I) THESE TERMS, (II) THIS WEBSITE (INCLUDING ANY SITES LINKED FROM OR TO THIS WEBSITE), (III) THE THIS WORKS MATERIALS, (IV) THE SERVICES, (V) THE PRODUCTS, AND (VI) YOUR ACCESS, USE, OR RELIANCE OF ANY OF THE FOREGOING, WHETHER THE CLAIM IS BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OR OTHERWISE.
IN EVERY EVENT, THE THIS WORKS PARTIES’ TOTAL MAXIMUM AGGREGATE LIABILITY TO YOU IN CONNECTION WITH OR RELATED TO ANY CLAIM, LOSS, DAMAGE, ACTION, SUIT OR OTHER PROCEEDING ARISING FROM, RELATED TO, OR IN CONNECTION WITH (I) THESE TERMS, (II) THIS WEBSITE (INCLUDING ANY SITES LINKED FROM OR TO THIS WEBSITE), (III) THE THIS WORKS MATERIALS, (IV) THE SERVICES, (V) THE PRODUCTS, AND (VI) YOUR ACCESS, USE, OR RELIANCE OF ANY OF THE FOREGOING SHALL BE LIMITED TO THE LESSER OF: (A) TWENTY POUNDS (£20); AND (B) THE AMOUNTS PAID BY YOU FOR ANY PRODUCTS PURCHASED BY YOU THROUGH THIS WEBSITE IN THE SIX (6) MONTH PERIOD IMMEDIATELY PRECEDING THE FINAL EVENT GIVING RISE TO SUCH LIABILITY.
THE CONSIDERATION BEING PAID HEREUNDER DOES NOT INCLUDE ANY CONSIDERATION FOR THIS WORKS TO ASSUME ANY RISKS BEYOND THOSE EXPRESSLY ASSUMED HEREIN AND IF ANY SUCH RISKS WERE TO BE ASSUMED BY THIS WORKS, THIS WORKS WOULD NOT HAVE ENTERED INTO THIS AGREEMENT WITHOUT CHARGING SUBSTANTIAL FEES.
Please note that certain jurisdictions do not allow limitation of liability or the exclusion or limitation of certain damages. In such jurisdictions, some or all of the above disclaimers, exclusions, or limitations, may not apply to you; and in any such case, our liability will be limited to the maximum extent permitted by law.
IN CONSIDERATION FOR ACCESSING OR USING THIS WEBSITE, YOU AGREE TO DEFEND AND INDEMNIFY THE THIS WORKS PARTIES AGAINST ANY LOSSES, LIABILITIES, CLAIMS, DEMANDS, THREATS, ACTIONS, PROCEEDINGS, EXPENSES (INCLUDING REASONABLE ATTORNEY FEES AND COURT COSTS) IN ANY WAY ARISING FROM, RELATED TO, OR IN CONNECTION WITH YOUR USE OF THIS WEBSITE, INCLUDING IN CONNECTION WITH ANY PRODUCTS OFFERED THROUGH THIS WEBSITE OR THE USE OF ANY INFORMATION CONTAINED IN OR OBTAINED THROUGH THIS WEBSITE, THE SERVICES, YOUR VIOLATION OF THE TERMS OR ANY APPLICABLE LAW OR REGULATION, OR THE POSTING OR TRANSMISSION OF ANY MATERIALS ON OR THROUGH THIS WEBSITE BY YOU, INCLUDING BUT NOT LIMITED TO, ANY THIRD PARTY CLAIM THAT ANY INFORMATION OR MATERIALS PROVIDED BY YOU INFRINGE UPON ANY THIRD PARTY PROPRIETARY RIGHTS.
17. TERM, TERMINATION AND SUSPENSION
As above, This Works may, at its sole discretion, at any time and from time to time, without notice, suspend your ability to use this Website and the Services and/or terminate these Terms or any of the licenses granted hereunder. Upon termination of these Terms, you shall immediately cease and desist from all use of this Website and the Services.
Sections 10, 11, 13, 14, 15, 18, 19 - 22 will survive any termination or expiry of these Terms.
18. ENTIRE AGREEMENT
These Terms and any documents expressly referred to in them represent the entire agreement between you and us in relation to the subject matter of the Terms, and supersede any prior agreement, understanding or arrangement between you and us, whether oral or in writing. Both you and we acknowledge that, in entering into these Terms, neither you nor we have relied on any representation, undertaking or promise given by the other or implied from anything said or written between you and us prior to such Terms, except as expressly stated in the Terms.
Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision. A waiver by us of any default will not constitute a waiver of any subsequent default. No waiver by us is effective unless it is communicated to you in writing.
Any headings and titles herein are for convenience only.
These Terms are not assignable, transferable or sub-licensable by you except with This Works’ prior written consent. We may assign, transfer or convey these Terms, or any of our rights hereunder to a third party without notice to you.
If any provision or part thereof of these Terms is wholly or partially unenforceable, the parties or, in the event the parties are unable to agree, a court of competent jurisdiction, shall put in place thereof an enforceable provision or provisions, or part thereof, that as nearly as possible reflects the terms of the unenforceable provision or part thereof.
23. GOVERNING LAW
Any claims or disputes arising from, related to, or in connection with (i) these Terms, (ii) this Website, (iii) the This Works Materials, (iv) the Services, (v) the Products, and (vi) your access, use, or reliance of any of the foregoing (each a “Dispute”) will be resolved in accordance with the laws in England and Wales without regard to its conflict of law rules. Notwithstanding the foregoing, either party may apply to any court of competent jurisdiction to obtain injunctive or other emergency or similar relief.
Except where prohibited by applicable law, you agree to waive any right you may have to commence or participate in any class action against the This Works Parties relating to any Dispute and you also agree to opt out of any class proceedings against This Works.
24. CONTACT INFORMATION
If you need to contact us regarding this Website, the Services, the Products or these Terms, please contact us by emailing firstname.lastname@example.org or calling
0208 543 3544 and we’ll be happy to assist you.
These Terms were last updated on January 23, 2020.