This Works is a British brand, female-run since its foundation in 2004, that creates effective, trusted skincare and wellness solutions that improve people's lives and wellbeing. To develop products and solve problems for diverse life stages, skin tones, and lived experiences, we understand the importance of a diverse team that is empowered to shape the way we operate. Our senior leadership team comprises 50% women, 37% POC and 13% LGBTQIA+ contributors.
At This Works, we want to encourage our community to have a compassionate relationship with their mental health, their skin, and their bodies. That’s why, in our communication, we seek to normalise and celebrate difference, to provide different perspectives on what constitutes a ‘perfect’ body, to tell the stories that the lines on our faces might suggest, or to help people understand that they are not alone in struggling with sleep, stress, or hormonal change. To practice what we preach, you’ll find our team in a lot of our campaign content, confidently baring their scars, their vulnerabilities and, ultimately, their bravery!
We believe in the power of selfcare to establish healthier habits and make them stick. That’s why, whether you purchase a This Works product or not, we provide free wellbeing advice and science-backed protocols from scientists and trusted experts, making wellness accessible to every body.
This Works is proud to support charities and community groups working to help the most underrepresented and vulnerable members of society. Since 2023, we have collaborated with The Sick Children's Trust to support families with a child receiving hospital treatment, often a long way from their own homes, giving them the opportunity for a restful night.
We are constantly striving to improve the footprint of our products, and hold our wonderful suppliers to a high standard. Our key suppliers have signed and agreed to our code of conduct holding them accountable for social and environmental performance, and we screen any new suppliers for social and environmental practices. We are continually reviewing our packaging impact, looking to reduce or replace wherever possible and we integrate social and environmental performance into our decision making processes. However, none of this comes at the expense of quality. All of our products are produced to the highest quality to maintain customer satisfaction and our supply chain is audited for quality and safety in the finished product. We also constantly track and evaluate customer satisfaction and offer a no-fuss money back guarantee on products purchased through our website.
