how it works
why subscribe?
Get an exclusive up to 25% off discount when you sign up to one of our subscription plans. You can pause, skip or cancel at any time after your first two shipments and choose a delivery frequency which suits you. Plus, you'll get free delivery on every subscription order received. Never run out of your favourites again!

FAQs
Can I change my order?
Yes, you can change quantities or delivery schedule or skip a shipment. Easily manage everything in your Thisworks.com account area. To cancel, just email us at info@thisworks.com or call our customer service on 0208 543 3544 (Mon - Fri 9:00am - 5:30pm excluding Bank Holidays)
Is there a minimum before I can cancel my order?
Yes, you must commit to at least two orders through your subscription. However, you can pause your subscription or remove items, at any time. If you require any assistance, please reach out to our team directly at info@thisworks.com or call our customer service 0208 543 3544 (Mon-Fri 9:00am - 5:30pm excluding Bank Holidays).
How can I change the address on my plan?
You can amend the address on your plan by accessing your account or by contacting us at info@thisworks.com and we’ll take care of your request. Please note: any subscription changes must be actioned at least 48 hours before your next recurring order.
How can I update my payment method?
Payment method information can be amended in your account. If you need further support, please contact us at info@thisworks.com and we’ll take care of your request.
Can I return items from my subscription?
Any items purchased through subscriptions are eligible for return for Thisworks.com store credit only.
Will my order receive free shipping?
Yes, we offer free standard UK delivery on subscriptions.
I'm going away, can I pause my subscription plan?
Yes, you can amend your next charge date or change your order frequency through your account. If you require any assistance, please reach out to our team directly at info@thisworks.com or call our customer service 0208 543 3544 (Mon-Fri 9:00am - 5:30pm excluding Bank Holidays). Please note: any subscription changes must be actioned at least 48 hours before your next recurring order.
Can discount codes, credits, or referral codes be applied to my subscription?
No. Discount codes, credits, and referral codes are not valid on subscription orders. Only very few codes will be applicable in special cases.